Nova AI Labs

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Nova AI Labs

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Privacy Policy of Nova AI Labs

Last Updated: June 2026

At Nova AI Labs Pty Ltd ("Nova AI Labs", "we", "our", or "us"), protecting your privacy is a priority. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our products and services.

We are committed to handling your information responsibly, securely, and transparently.


1. Information We Collect

Depending on how you interact with our website and products, we may collect:


Information You Provide

  • Name
  • Email address
  • Contact information
  • Support requests and communications
  • Account information
  • Content you choose to upload or generate using our products

Information Collected Automatically

When you visit our website or use our products, we may automatically collect:

  • IP address
  • Browser and device information
  • Operating system
  • Usage statistics
  • Log data
  • Cookies and similar technologies

Subscription Information

If you purchase a subscription or digital product, payment processing is handled securely by trusted third-party payment providers. Nova AI Labs does not store complete payment card information.


2. How We Use Your Information

We use your information to:

  • Provide and improve our products and services
  • Process AI-powered requests and content generation
  • Personalize your experience
  • Respond to enquiries and customer support requests
  • Maintain platform security and reliability
  • Prevent fraud and unauthorized activity
  • Meet legal and regulatory obligations
  • Communicate important product updates

We collect only the information necessary to deliver and improve our services.


3. AI Services

Some Nova AI Labs products use artificial intelligence to generate images, videos, text, and other creative content.

Content submitted for processing may be securely handled by trusted infrastructure providers solely for the purpose of delivering the requested service.


4. Sharing Information

We do not sell personal information.

Where necessary, we may share information with carefully selected service providers that help us operate our products and services, including cloud infrastructure, analytics, payment processing, customer support, and security services.

These providers are required to protect your information and use it only for authorized purposes.


5. Cookies

Our website may use cookies and similar technologies to:

  • Keep the website functioning properly
  • Improve performance and user experience
  • Understand website usage
  • Remember user preferences

You can manage or disable cookies through your browser settings.


6. Data Security

We use industry-standard administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, alteration, disclosure, or destruction.

While no system can guarantee absolute security, we continually work to maintain a high level of protection for the information entrusted to us.


7. Data Retention

We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and support legitimate business operations.

Where applicable, uploaded content may be retained temporarily to enable processing and service delivery before being securely removed.


8. Third-Party Services

Our website and products may integrate with trusted third-party services that help deliver functionality, improve performance, or process payments.

We encourage users to review the privacy practices of those services where appropriate.


9. Children's Privacy

Our products and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.


10. Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of personal information
  • Object to certain processing activities
  • Request a copy of your personal data

To exercise these rights, please contact us using the details below.


11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our products, services, or legal requirements.

Any updates will be published on this page together with the revised "Last Updated" date.


12. Contact Us

Nova AI Labs Pty Ltd

Website: https://novaailabs.io

General Enquiries: hello@novaailabs.io

Copyright © 2026 Nova AI Labs Pty Ltd – Todos os direitos reservados.

Desenvolvido por

  • Privacy Policy
  • Terms of Service

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